At Waste Connections, we are committed to keeping our customers informed of any changes impacting their solid waste and recycling services. Effective December 2015, the process of generating your monthly bill will be permanently modified. Residential invoices that would have previously been generated on the 10th of the month will now be printed on the last day of the month.

What does mean to you?

We are here to assist you. If you have questions, please feel free to contact us. You can reach us at cust2183@wcnx.org or by calling 360-923-0111.

Did you notice a change in your statement? Your Refuse and Recycling charge has not changed. What has changed is the value of the recyclable material.

Why does this change? Every year in July, the commodity value is adjusted to reflect the previous 12 months actual proceeds. The annual value fluctuates with the world economy and values change from year to year.

What is the Commodity Credit? Commodity credit is created through the sales of the recyclable material collected in your service area. The revenue generated is returned to Thurston County Customers as an off set to the cost of collection.

How is the credit determined? Credits are calculated annually by taking the total commodity value received from customers in the previous 12-month period and dividing by the number of recycling customers. This produces an average recycling value per customer. Please look at the “Recyclables Value” on your statement. This credit rewards customer for their recycling efforts and reduces your overall bill relative to actual market value.

All charges on your statement have been approved by the Washington State Utility and Transportation Commission

LeMay yard waste customers can put their trees (cut in 3-foot sections or less) near their compost carts on their regular service day. If you are a LeMay customer that does not subscribe to yard waste services, please call 360-923-0111 for rates.

President’s Day
Our office will be open and our trucks will be on their normal routes. Please have your containers out for service by 6:00AM

Memorial Day
Our office will be closed. Our trucks will be on their normal routes. Please have your containers out for service by 6:00AM

Independence Day
Our office will be closed. Our trucks will be on their normal routes. Please have your containers out for service by 6:00AM

Labor Day
Our office will be closed. Our trucks will be on their normal routes. Please have your containers out for service by 6:00AM

Columbus Day
Our office will be open and our trucks will be on their normal routes. Please have your containers out for service by 6:00AM

Veteran’s Day
Our office will be open. Our trucks will be on their normal routes. Please have your containers out for service by 6:00AM

Thanksgiving and Day after
Our office will be closed on Thursday and Friday. Our trucks will be on their normal Thursday and Friday routes. Please have your containers out for service by 6:00AM

Christmas Day - Tuesday December 25, 2018.
We are closed and routes are not running. All services will be provided one day later than normal.

New Year’s Day - Tuesday January 1st, 2019.
We are closed and routes are not running. All services will be provided one day later than normal.

If you are in South Thurston County and serviced by Joe’s Refuse, drivers in that area work all holidays. For more information on a Joe’s Refuse account please visit their website found at the bottom of the homepage.

Pick up of Material that has been missed due to inclement weather or road conditions will be collected on the next scheduled pick up day at no additional charge. You may place out the equivalent of one weeks service in 32 gallon bags next to your refuse container.